I have a Lewmar windless and I had an issue recently with it. The problem was the anchor rode was coiling under itself and coming out of the bottom while feeding from the top. I had 1/2 inch 3 strand rode. I did a little research and on the windless site they had a bunch of good information including solving the problem I was having. I switched my anchor rode to 8 Plait line, which is a better line and it solved the problems so far. If you look at the article in the website below you will see why it is better than 3 strand.
Here is the article on the correct anchor rode:
http://en.lewmar.com/products/index....=1&page_id=414
If you need a chain and rope sizing guide here is another site:
http://en.lewmar.com/products/index....=1&page_id=415
I use my anchor all the time and am very glad to have the windless. The only other thing I can say about it is when you are pulling the rode in, drive up while the rode is coming in and don't make the windless pull the boat to the anchor. When you get on top of the anchor the wave action should dislodge the anchor or the windless will pull it out.
Also: If you hang your anchor off a bow pulpit which I assume you do, use a safety chain so if the windless goes into free fall you don't get that sudden stopping feeling.
Hope this helps
